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Orders
Below are some of are common questions about orders
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package in real-time.
Can I cancel or modify my order after placing it?
Orders can only be modified or canceled within a limited time after placement. Please contact our support team as soon as possible for assistance.
What should I do if I receive the wrong item?
If you receive an incorrect item, please contact our customer support within 7 days of delivery. We will arrange a replacement or refund as quickly as possible.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How long does shipping take?
Standard shipping typically takes 3–7 business days, depending on your location. Delivery times may vary during peak seasons.
What is your return policy?
We accept returns within 14 days of delivery. Items must be unused, unwashed, and in their original condition with tags attached.
How do I exchange an item?
To exchange an item, contact our support team with your order details. Once your return is approved, we will guide you through the exchange process.